TERMS, POLICY, PAYMENTS AND REFUNDS
Client fills in the inquiry form with their requirements and our sales team gets in touch with them via email or telephone to discuss their project in detail. We fulfill the immediate requirements by devising an outsourcing strategy, after analyzing the components of their business that are ‘outsourceable’.
We then implement the detailed transition plan. To provide a proof of the concept, our execution team completes a pilot project and hands it over to the client for approval with ballpark estimation, measured on the basis of sample task accomplished.
PRICING & CONTRACTING
After receiving acceptance on the work as well as the costs, we send out proposal to client, facilitate client visits, finalize contracts and define service level agreements (SLAs).
The HR team deploys appropriate resources for the client’s project & arranges a preliminary training for them. After final selection, we begin the assignment. At all times, we ensure that the parameters of turnaround time, efficiency & quality are met.
PROJECT REPORTING & SUPPORT
A team leader or project supervisor is going to be in touch with the client using e-mail, telephone or instant messenger for day-to-day project tracking and feedback. We make sure that our clients always have control over the complete process of outsourcing.
These terms and conditions outline the rules and regulations for the use of Indivirtus Website. By accessing this website we assume that you accept these terms and conditions in full. Do not continue to use Indivirtus website, if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:
“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.
“The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
You must not:
Republish material from https://www.Indivirtus.com
Sell, rent or sub-license material from https://www.Indivirtus.com
Reproduce, duplicate or copy material from https://www.Indivirtus.com
Redistribute content from Indivirtus (unless content is specifically made for redistribution).
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury resulting from negligence limit or exclude our or your liability for fraud or fraudulent misrepresentation limit any of our or your liabilities in any way that is not permitted under applicable law exclude any of our or your liabilities that may not be excluded under applicable law. The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:
(a)are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Clients are encouraged to make digital payments. Domestic clients can make the payments using Credit Cards, Debit Cards, UPI and Net banking while International Clients can pay by using Credits Cards.
Since we are services provider. We do not have any physical product to deliver, hence the product return is out of scope.
We ensure utmost client satisfaction before starting the activities for any service domain. All necessary measures are taken to ensure transparency before starting the service by following the above mentioned process flow to define the clear scope of work. We provide draft sample reports wherever possible. Our team is available to demonstrate the capabilities and competency for the agreed time number of days prior to commencing the desired service. Once the client is fully satisfied, we start the activities and generate the invoice. Hence, the refund of any paid amount or charge back is not applicable.